Tukoda Productions - Training Terms & Conditions
TThese terms apply to group bookings made on behalf of organizations engaging Tukoda Productions for training sessions, workshops, or professional development experiences.
1.0 Booking Confirmation
Group bookings must be confirmed through our official website or via a signed agreement. A booking is considered confirmed once a signed agreement is received and payment terms are accepted.
2.0 Payment Terms
Payment will be issued via invoice. Full payment is due within the timeline specified on the invoice (typically net 15 unless otherwise agreed in writing).
All fees are listed and invoiced in Canadian Dollars (CAD), with applicable taxes added. Late payments may result in session delay or cancellation at Tukoda’s discretion.
3.0 Cancellation & Refunds
Cancellations must be submitted in writing.
Cancellations made 14 or more days before the scheduled session are eligible for a full refund (or no invoice issued if not yet paid).
Cancellations made less than 14 days before the session are non-refundable, and the full amount will remain due.
If Tukoda must cancel or reschedule due to unforeseen circumstances, an alternative date will be offered or a full refund issued.
4.0 Participant Substitutions
Organizations may substitute participants at no additional cost. Substitution requests must be submitted at least 7 days prior to the session date.
5.0 Session Access
Each group booking grants access to the number of participants specified in the booking agreement. Session links and materials are for registered participants only and may not be shared outside the group.
6.0 Promotional Offers
Any promotional pricing or discounts apply only during the valid offer period and may not be combined with other offers unless explicitly stated.
7.0 Use of Participant Information
Information collected through the booking process will be used solely to manage the training experience and communicate session-related updates. Please see our Privacy Policy for full details.
8.0 Communication Consent
By booking a session, the organization agrees to receive relevant communication from Tukoda Productions regarding this and future training offerings. You may unsubscribe at any time.
9.0 Training Materials
All session materials are intended for use by the registered group only. Redistribution, editing, or reproduction of materials without written permission is not permitted.
10.0 Commitment to Inclusion
Tukoda Productions is committed to creating inclusive, respectful learning environments. We work intentionally to reflect diverse experiences in our content and facilitation.
We expect all participants to engage respectfully. If participant behavior compromises the integrity of the learning space, Tukoda reserves the right to remove individuals from the session or restrict future access, with no refund.
11.0 Limitation of Liability
Tukoda is not responsible for any loss, damage, or injury that occurs during in-person sessions. Organizations are responsible for ensuring the safety and well-being of their attendees.
12.0 Questions or Support
If you have questions about group booking, payment, or session logistics, please contact us at: info@tukodaproductions.ca
By submitting your group booking, you acknowledge that you have read and agree to these Terms & Conditions on behalf of your organization.